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Product leader and consultant who argues that most product organizations are broken because they prioritize delivery over discovery—shipping features rather than solving real customer problems. His philosophy emphasizes that great products come from dedicated teams with a compelling mission, empowered to discover what works and iterate quickly based on learning. He advocates for “product thinking”—deep customer understanding, rapid experimentation, and the courage to challenge assumptions about what customers actually need versus what companies want to build. He teaches that empowered product teams, not command-and-control organizations, create products that customers love and companies are proud of.
